Our Promise: Easy Returns, Fast Refunds, and Smooth Exchanges
Overview
At RALTS, we offer a 7-day return window for unused products with intact seal tags and original packaging. Eligible returns are processed swiftly for refunds or exchanges to ensure your satisfaction.
Welcome to RALTS (“we,” “us,” or “our”). This Refund and Return Policy outlines the terms and conditions for returning or exchanging products purchased on our website [www.ralts.in] (the “Site”). By placing an order with us, you agree to the terms described in this policy.
Shipping Policy
At RALTS, we pride ourselves on delivering premium quality shirts swiftly and securely.
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FREE domestic shipping on all orders
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Orders processed and shipped within 1–2 business days
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Delivery straight to your doorstep
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Please ensure your shipping address is accurate. We currently ship only within India.
Return Policy
Not satisfied? No worries — we’ve got you covered!
You may return your product within 7 days of delivery, under these conditions:
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Product must be unused, unwashed, and in original condition
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Seal tag must be intact — broken/removed tags will void return eligibility
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Must include original packaging and tags
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No returns for worn, washed, or damaged items
To initiate a return, contact our customer support within 7 days of receiving the product.
Refund & Exchange Policy
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Eligible returns qualify for exchanges or full refunds
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Processed within 5 business days after we inspect the item
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Refunds sent to original payment method
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Exchanges shipped promptly upon approval
Additional Notes
Please double-check your size and product details before ordering.
Due to hygiene concerns, used or damaged items cannot be returned.
Your satisfaction is our top priority!
How to Request a Return or Exchange
Subject: Return/Exchange Request – Order #12345
Dear RALTS Customer Support,
I would like to request a return/exchange for my recent order #12345. The item is unused, with the seal tag intact and in original packaging.
Please let me know the next steps.
Thank you,
[Your Name]
[Your Contact Information]
Submit Your Return or Refund Request
If your product meets the return criteria mentioned above, please fill out the form below to initiate your request.
[wc_rma_request_form]Our team will review your request and get back to you within 5 business days.
